Mr. Joel Thompson

VIP Casino Host

Casino Sales, Marketing, Player Development & Nightclub Promotions

I am a resident of Las Vegas, Nevada, where I have changed my career focused from the Computer / Software Industry to focus on creating the ultimate Las Vegas experience for his Casino guests, VIP Player, and clients. I am now working for many Las Vegas casino hotel resorts as a outside Casino VIP Host, My responsibilities included international marketing, creating and planning weekends for guests, casino players, and clients as well as promoting and marketing for Vegas Nightclubs — all of which will prepare me nicely for my role as a VIP Casino Executive Host or Director of Player Development in the future.  I attended Rutgers University in New Jersey where I obtained my BA in Computer Science. I am also a veteran of the United States Navy, where I served on 3 US Naval warships and completed 3 successful West-Pac deployments.

The great thing about me is that I understand what it is to be a VIP Casino Host and I understand what it is to be a Casino player or a guest; My thought as a VIP Casino Host is to value the player, guest, etc; However, give that individual what they deserve and not more than what they deserve. I am fairly a rookie if in the VIP Casino Host, Player Development, Casino Sales and Marketing, and Nightclub promotions; however, I may be what you call a rookie, but I have been in this industry for over 3 years in Las Vegas, where I have developed more contacts, clients, guest, etc in this city than a person who has worked as a casino host for 10 to 15 years. My well established and well diversified international, young, middle-aged client base speaks for itself. My understanding means that I focus on my guest, players and offers innovative and fun ways to entertain, educate, and have fun here in Las Vegas. “America’s Biggest Playground”

Las Vegas, Nevada

“America’s Biggest Playground”

Jai Downtown Las Vegas 3 International Clients

Resume Table of Contents

Joel D. Thompson

Cover Page – Page 1

Table of Contents – Page 2

Cover Letter – Page 3

Skills and Attributes – Page 4

Current Job Responsibilities – Page 5

Night Club Sales Marketing * Page 6

Computer Skills – Page 7

My Accomplishment – Page 8

Resume – Page 9

Reference – Page 10

June 22, 2009

Hiring Manager

Casino Player Development

Sales, Marketing, Promotions

Las Vegas, NV 89109

Re: Possible Employment – Executive Casino Host

Dear Hiring Manager

I am writing to express my interest in your organization casino marketing, sales, and promotions; therefore, please allow me to submit my résumé for your review.  Having served as a VIP Casino Host, I am confident that I can make a valuable contribution to your organization’s future projects and initiatives.

What I bring to the position is a combination of team leadership, strategic planning, and business development skills that I have learned and used to meet and exceed expectations. I analyze core operational/business functions and implement the most appropriate solutions that drive continual business growth.

In my previous position, I have increased my performance with different Casino Marketing strategies I have learned from the best in the last three years and I have motivated others meet management objectives. Because my success in these areas covers multiple environments, I am confident I can do the same as a member of your of your team as well.

My résumé packet contains additional details regarding what you can expect from me, my key skills and attributes, references & more. I would welcome an opportunity for a personal interview to discuss your organization’s needs and the results you can expect from me in addressing those needs. And I thank you in advance for your time and review of my qualifications.

Sincerely,

Joel Thompson

Enclosure

Jai’s Key Skills and Abilities

Customer Service: I am able to understand issues from another employee’s perspective. I personally and professionally provide excellent customer service.

Problem Solving: I can identify and resolves problems in a timely manner; Gathers and analyzes information skillfully; I work well in group problems solving situations.

Communication Skills: I speak clearly, listen and get clarification, I respond well to questions, I am able to read and interpret written information.

Interpersonal Skills: I am friendly and positive with others. I always maintain an even temper. I always demonstrate good judgment; have positive interactions with co-workers, VIP Players, guest, Executive Management. I always treat others with respect and dignity.

Teamwork: I always contribute to building a positive team spirit; I collaborate and cooperate, I always can be counted on to personally contribute to team efforts.

Business Knowledge/Literacy: I understand my job and its relationship to other areas of the business.

Integrity: I always can be counted on to meet obligations and commitments. I am honest and consistent in communication and behavior.

Initiative/Sense of Urgency: I always look for ways to improve and promote quality. I will offer constructive feedback to improve performance.

Dependability: I will always follow instructions from management direction.

I take responsibility for my own actions; I will always keep commitments and makes deadlines; I am very committed to reaching goals; and I will always complete tasks on time.

                 My Casino Host Responsibilities consisted of:

1. I interact and build relationships with VIP Players, “High Rollers, Hotel Guests, and Clients concentrating in the higher denomination zones. I encourage club enrollment

2. I will identify qualified VIP Players, “High Rollers, Hotel Guests, and Clients and meet or exceed a specific number of new enrollments into our Players Club. Our specific quota of new enrollments is determined by management and may fluctuate based on season, occupancy, weekend, weekend, etc. I will always encourage those qualified guests to move their play to higher denomination zones.

3. I will extend complimentary services (COMPS) to our guests within the guidelines established by management.

4. I will monitors casino players activity through use of the on-line system and reports provided by management. I will follow through with the appropriate action using telemarketing or written correspondence.

5. I will assists with the planning and execution of Guest Services parties, promotions, special events and tournaments.

6. I provide valuable feedback to the Management Team on a VIP Players, “High Rollers, preferences and their expectations.

7. I work as a team with slot operations, table games, poker and our Reward’s Club personnel to provide stellar guest relations.

8. I am always actively seeking out potential qualified VIP players outside of the venue and inviting them to become my regular VIP Players, “High Rollers, Hotel Guests, and Clients of the Casino.

9. I will assist the Guest Services Manager with the development of Guest Service Department and with the training/development of new Jr. Casino Hosts.

10. I am responsible for maintaining a consistent, regular attendance record.

           CASINO & HOTEL Sales, Marketing & PROMOTIONS

In your organization, I will be the individual who will take on multiple duties. These are just some of things I can bring to your organization as far as Sales, Marketing, & Promotions:

           1. I will be a permanent member of your staff Creative Marketing Team

2. I will participate in all business renewal programs
3. I will assist in the creation of all traffic building promotions
4. I will assist in the directing the staging of all major event promotions:
5. Arranges for/secures prizes for promotions
6. Coordinates contests
7. Liaison for co-sponsors
8. Works out event mechanics with management.
9. Arranges for rehearsals when needed
10. Deal with specials needs for promos
11. Work with management, co-workers, on the creations of all unit graphics & advertising:
12. I will assist in-House graphics Invitations Flyers Posters External media ads -print, radio & TV Direct mail programs - maintains active mailing list
13. Coordinates outside PR with management:
14. (Searching For PLAYERS ALL THE TIME)

15. I will always be actively soliciting new business.

16.I will make cold calls weekly on new prospects.
17. I will assist in the responsibility for creating & distributing:
- Banquet/Special Party promo packages
- Rate card for various packages available
- Books parties & special events for the facility
- Books group & corporate parties
- Special internal catered events/meetings/parties
- Facilitates in-house happy Hour PR
18. I will act as personal host for all promotional events
19. Greets guests
20. Seats, escorts parties to their seats
21. I will personally see to guests special requests
22. I will conduct guided tours of the facility
23. I will coordinate off-property promotional events
24. I will increase Bottle and Table Service Sales
25. I will follow up on all VIP member inquiries
25. I will deal with VIP member request for special events:
26. I can arrange special promotions to entice weddings, anniversaries,              birthdays Member parties
27. I can create an email marketing newsletter for VIPs, guest, & members.

   Programming

• JavaScript
• HTML*
• ASP
• VB Script
• PHP

Website Design                           

• Adobe Photoshop*
• Adobe Illustrator
• Adobe In Design
• Adobe Acrobat
• Flash MX*
• Dreamweaver MX*
• Microsoft Front Page*
• ASP.Net 2.0*

 Office/Management

• MS Access*
• MS PowerPoint*
• MS Excel*
• MS Word*
• MS Project *
• MS Outlook*
• Internet Explorer*

*Advanced skills (Certifications)

MCSA - Microsoft Certified System Administrator

CIW – Certified Internet Webmaster

JOEL D. THOMPSON ACCOMPLISHMENTS
825 Sierra Vista Drive STE 304, Las Vegas, Nevada 89169
Home: (702) 432-3278 Mobile: (702) 506-4504   Email: JThompson@wnisonline.com Vegasjai@gmail.com JoelThompson@Sprint.Blackberry.net
______________________________________

I am awesome entrepreneur who started is first successful in October 2003, a small website design and website hosting firm. I have and will continue to utilizes creativity, leadership and teamwork to design and execute solutions that create and increase customer value.

I am a effective communicator with great ability to create marketing materials that will be value for both VIP Players, “High Rollers”, and Guest.

High School: Atlantic City High School
Diploma - Class of 1994

Sports – Group IV – South Jersey Long Jump Champion (4 Years)

NJ State Long Jump Champion in 1992, 1993 (Personal Best 26’3 wind aided, 25’5)

Runner up NJ State Long Champion in 1991, 1994 (Record for Freshman 22’5 just broke in 2007)

College: Rutgers University, New Brunswick, NJ
Degree: BA – Computer Science

Military: United States Navy

Pass & Reviewed - Boot Camp TOP in my Division,
Graduated: Information Technology “A” school

                                                                                                                                
Additional Areas of Expertise
Client Relations - Process Improvement - Forecasting Project Design & Management -Budget Planning & Development – Website design

Business Accomplishments

·         Created an Internet Marketing Company that designs and manages websites for form small business owners in 2001. Worldnet Web hosting Internet Solutions – http://www.wnisonline.com  

·         Sold my first real estate deal in Jan 2006.

·         Managed – our 1^st of 3 rental properties in San Diego in 2005

·         Formation – of Worldnet Trademark Properties Investment Group Real Estate investment firm. That helps people in foreclosure. – http://www.wtponline.info

·         Allowed – personal, small business the opportunity to have a FREE personal website to market them, products, services, etc. http://www.wnisonline.com/freeaccount.htm   

·         CEO – Elected Mr. Dante T. Thompson in 2006

·         Manage – Property manager of 2 condos Northeast Vegas Lake Mead and Hollywood – just signed May 27, 2009

·         Unveiling of WTP & WNIS – This is the most proud accomplishment ever. The unveiling of http://www.wnisonline.com and http://www.wtponline.info . These 2 sites were designed almost entirely by my daughter at the time was 8 years of age. Sites are still and will always be in service until she designs another one.

825 Sierra Vista STE 304, Las Vegas, NV 89169

Home: (702) 432-3278 Mobile: (702) 506-4504

JThompson@wnisonline.com or JoelThompson@Sprint.Blackberry.Net

Joel D. Thompson

Is to obtain a position in Casino Player Marketing, to capture and develop new mid-level casino customers. I will perform all duties in accordance with your departmental policies, practices, and procedures.

2003- Present         WorldNet Online Inc.                     Las Vegas, NV & Atlantic City, NJ

Chairman – Sr. Investor – Sr. Website Developer

2009 – Present       Casino Marketing Services                                         Atlantic City, NJ

Outside Casino Host – VIP Player Development – Asian Marketing         

 Harrah’s Entertainment Properties

                                           2007 – 2009                 Golden Gate Hotel & Casino                                        Las Vegas, NV

Guest Services - Night Auditor

2006 – 2008            Casino Player Development LLC                                 Las Vegas, NV

Jr. Host – VIP Player Development – Asian Marketing

 1997 - 2001            United States Navy                                                       San Diego, CA

Information Technology (2^nd Class Petty Officer)

2002-2005               Radisson San Diego Harbor View        San Diego, CA

Assistant Food and Beverage Director / Beverage Manager

1994 - 1997             Rutgers University                                                 New Brunswick, NJ

1      B.A., Business Administration and Computer Science.

Developing software programs, basketball, running, golf, spending time with my family, and networking

Mr. Thompson received a B.A. in 1997  from the University of Rutgers in New Jersey in Computer Science.

Mr. Thompson has received many certifications in the computer industry. Just to name a few he is one of few (CIW) - Certified Internet Webmaster. This certification compliments WorldNet Online Inc Website Design, website hosting, and marketing Firms. He currently oversees the WorldNet Western Divisional office located in Las Vegas, Nevada.

Joel D. Thompson
825 Sierra Vista Drive STE 304
Las Vegas, Nevada 89169
(702) 506-4504

REFERENCE SHEET

PROFESSIONAL REFERENCES

Craig Reich, President & Founder
Dura - booth
Las Vegas, NV 89148
(702) 477- XXXX Email

Dante T. Thompson, CEO
Worldnet Online Inc.
Las Vegas, NV 89169
(888) 721- XXXX Ext 201 Email:  

Jas on (JB) Ball, General Manager – VIP Casino Player
Golf Resort
Oklahoma City, OK
(405) 306- XXXX